Frequently Asked Questions
Everything you need to know to create your perfect space.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or upholstered pieces are final sale and cannot be returned.
Are your wood products sustainably sourced?
At Signature Homes, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
Can I request fabric swatches before making a purchase?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture perfectly match your home.
Do you provide a warranty on your products?
We provide a 1-year limited warranty on all furniture items covering manufacturing defects in materials and workmanship under normal household use.